General Business Terms

Creative Locker, VAT registration number 448 3474 68

• CreativeLocker.co.uk is currently a sole trading business
• CreativeLocker.co.uk reserves the right to change its business address at any time.
• CreativeLocker.co.uk reserves the right to become a limited company or another company type, at any point.
• CreativeLocker.co.uk reserves the right to charge VAT on payments automatically, if we were to become a VAT registered business.
• We make no guarantees or claims that the contents of our website are legally/lawfully viewed or downloaded outside England & Wales. If you access our website outside these areas, it is done at the user’s own risk and the website visitor is responsible for obeying the relevant laws of the visitor’s jurisdiction. These Terms & Conditions are governed by the law of England & Wales. Any claims regarding the content of our website will lie exclusively with the courts of England. If any of these Terms & Conditions are found to be invalid by the court having competent jurisdiction, in that case the other terms and conditions found to be valid will remain in full force and in effect.
• CreativeLocker.co.uk will be in no way held responsible for your business or projects operation, profitably or sales, that could be claimed as an effect of the services offered by CreativeLocker.co.uk. • CreativeLocker.co.uk hold the right to pass on your personal information, to services related to your services. However, we will never sell your personal information to third parties.
• CreativeLocker.co.uk has full right to use your website links and material, to advertise its products on various marketing platforms, on our own website and adverting material.
• All funds payable to Creative Locker are non refundable. This includes initial deposits for work and full balances after work has been completed and website requirements finalised.
• We will place a small text link in the footer of your website to state that your website was created by CreativeLocker.co.uk and will include a link to our website. This link can be removed on request to info@CreativeLocker.co.uk
• Any passwords you provide or that CreativeLocker.co.uk provides to you, should be changed immediately. Customers are responsible for their own security.

  • CreativeLocker.co.uk hold the right to refuse any client our services, for any reason we deem necessary, which we do not have to disclose. We can also refuse services for certain business ideas or business categories; we do not deem as ‘sustainable’ and that provide too much risk for us.

• Domain and Hosting Responsibilities

  Renewal of the domain remains the responsibility of the client. This needs to be renewed annually to keep your site alive. Failure to renew your domain before it expires will result in the website and emails going offline. The hosting will remain in place and will continue to be charged until the client cancels their hosting plan. Hosting and domain charges and services are completely different. Even if the domain has expired, the hosting is still performing its duty by keeping all of the data hosted on the server; unless this is cancelled, it will continue to be renewed automatically in line with the hosting subscription.

  Allowing your domain or intentionally allowing your domain to expire does not automatically cancel your hosting, nor does Creative Locker take action based upon an expired domain as an intention to cancel hosting. Many occasions arise where domains expire and are renewed shortly after because a client has unintentionally let it expire or forgotten to renew.

  Cancelling the hosting can be done at any time through your account here: https://creativelocker.co.uk/my-account and remains the responsibility of the customer. Should the customer fail to cancel and the hosting has continued to renew automatically, your data has still been stored, the server is still effectively being rented, and we will not be held responsible or offer any reimbursements or refunds for the months the customer feels they did not need hosting or months following their domain expiring and not showing the website that is being stored on our hosting due to not renewing a domain name.

  We give ample notification when a domain is due to expire and when it needs renewing. At this point, if the customer decides to let it expire, it is their responsibility to also cancel the subsequent hosting or inform us they no longer wish to keep the site, and we will remind them to cancel the hosting. Letting a domain just expire does not automatically notify Creative Locker of the customer’s intention to cancel the domain and hosting. Without communication from the customer regarding cancellation, services will continue to be charged, and Creative Locker will not assume expiry means cancellation of hosting.